Digitize Your Guest & Resident Experience
A modern engagement platform for Luxury Hotels, Serviced Apartments, and Residential Communities. Connect guests and residents to services instantly.
Problems We Solve
Addressing the key pain points that luxury hotels face in guest service delivery.
Long Order Times
Guests wait too long for room service orders, leading to frustration and poor experience.
Manual Processes
Outdated phone-based ordering systems create errors and slow down service delivery.
Missed Revenue
Missed upsell opportunities and limited menu visibility reduce hotel revenue potential.
Guests Avoid Calling
Modern guests prefer digital self-service over phone calls, especially for in-room dining.
Mass Alerts & Announcements
Urgent broadcasts still lean on phone chains and paper - guests in rooms often hear important news too late.
Who is Guestr For?
One Platform, Two Worlds
For Hotels
Luxury Hospitality
- In-Room Dining & Upselling
- Spa & Activity Booking
- Digital Concierge
For Residential Towers
Smart Communities
- On-Site Retail: Allow residents to order from the building's cafeteria, mini-mart, or laundry shop via QR code.
- Verified Services: A digital directory to book management-approved maintenance teams (AC repair, cleaning, plumbing).
- Facility Booking: Reserve tennis courts, BBQ areas, or meeting rooms without calling the front desk.
Product Overview
Comprehensive features designed for luxury hotel operations.
Digital Ordering & Delivery
Perfect for Room Service in hotels OR delivering groceries and coffee to apartments from building retailers.
Menu Upsells & Smart Recommendations
Built-in upsells increase average order value without additional staff effort.
Instant Access via QR
No app downloads, no logins - guests scan and order in seconds.
Department-Level Order Routing
Orders are automatically sent to the correct kitchen or bar, eliminating errors.
Mass alerts & announcements
Push critical updates, emergency protocols, and property-wide messages to in-room TVs and guest devices in seconds.
Live content & cloud CMS
Managers refresh menus, seasonal offers, and on-screen messaging across TVs and guest touchpoints from one dashboard—real-time updates, no IT ticket required.
Services
Housekeeping for hotels, Maintenance & Repairs for residences.
mPOS & Kitchen Printing (Optional)
Printed tickets can be enabled on request for kitchens that prefer physical workflows.
Welcome to Grand Plaza Hotel
We're delighted to have you as our guest. This information system will help you make the most of your stay.
08:04 PM
Sunday, April 19, 2026
Welcome to Grand Plaza Hotel
We're delighted to have you as our guest. This information system will help you make the most of your stay.
Check-out Time
11:00 AM
Wi-Fi Network
GrandPlaza_Guest
Breakfast Hours
6:30 AM - 10:30 AM
Concierge
Dial +1 (555) 123-4567
Weather
25°C
Clear Sky
Forecast
Sun
26°
22°
Mon
23°
19°
Tue
22°
21°
Wed
24°
21°
Important Times
Guestr TV Interface
Transform Your In-Room Experience with a Smart, Hotel-Grade TV System
Deliver a seamless, premium experience right on the guest's room TV. With elegant design and real-time functionality, Guestr turns your screens into an interactive concierge.
- No app needed - instant access via QR or remote.
- Real-time updates - orders, weather, info, and more.
- Automated content rotation - keep info fresh effortlessly.
- Integrated with hotel systems - syncs with services and menus.
- Intuitive design - no learning curve for guests.
- Works on existing displays - no hardware upgrade required.
How It Works
From in-room TVs and smartphones to kitchen tickets, mass alerts, and live content control - one unified platform.
Connect on any screen
Browse, upsell & book services
Mass alerts & announcements
Order is Printed
Staff Serves the Guest
Live content from one dashboard
Business Impact
Connect on any screen
TV, mobile QR, lobby displays
Guests use the in-room TV, scan a QR on their phone, or interact through property displays - no app installs, no new hardware, instant access.
Connect on any screen
TV, mobile QR, lobby displays
Guests use the in-room TV, scan a QR on their phone, or interact through property displays - no app installs, no new hardware, instant access.
Browse, upsell & book services
F&B, spa, housekeeping & more
Digital menus, targeted upsells, and service bookings (spa, cleaning, concierge requests) in one frictionless flow designed to lift average order value.
Mass alerts & announcements
Reach every screen in seconds
Push critical updates, emergency protocols, and property-wide announcements directly to in-room TVs and guest phones - so everyone stays informed when it matters.
Stay Informed Throughout Your Stay
News, offers, and hotel announcements for every guest - on phones and in-room TVs.
Order is Printed
Reliable, Department-Level Routing
Orders are instantly routed to the correct department (kitchen, bar, maintenance, or retail), ensuring operational reliability even during peak hours.
Staff Serves the Guest
Faster Service, Fewer Errors
Clear notifications and alerts allow staff to focus on service execution, reducing mistakes and operational load.
Live content from one dashboard
Update every device in real time
Managers refresh menus, seasonal offers, and on-screen messaging across TVs and guest devices from a single cloud CMS - no IT ticket required.
Business Impact
Higher Revenue, Lower Operational Costs
Properties increase revenue, reduce front desk calls, and streamline operations - without adding hardware or complexity.
Integrations
Designed to work independently or connect to existing systems when required.
Stand-Alone Deployment
Go live in 24 hours with zero IT friction - no PMS or POS integration required.
Integration-Ready Architecture
API-first design supports PMS and POS integrations on request.
Flexible Integration Options
Supports connection to Oracle Opera, Oracle Micros, and other systems. Custom integrations and PMS/POS support available upon request.
Need a custom integration? Our team can work with your existing systems.
Why Hotels Choose Us
Designed for speed, simplicity, and reliability.
24h Deployment
Get up and running in just 24 hours with our stand-alone version. No lengthy implementation timelines.
Zero IT Friction
No complex integrations required. Launch without involving your IT department for the stand-alone version.
Hotel-Grade Hardware
Enterprise-quality mPOS devices and printers designed specifically for hospitality environments.
Plug-and-Play mPOS Printers
We provide and set up all hardware. Simply plug in and start processing orders immediately.
Transform Your Building into a Community
Empower Your Local Ecosystem
Give your residents instant access to the businesses inside your building. Guestr acts as a localized marketplace for cafes, gyms, and service providers approved by building management.
Frequently Asked Questions
Addressing common questions about our platform.